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7 questions to ask before starting e-export

Seven questions to answer before selling your product abroad through e-commerce: product-market fit, margin, logistics, payment, returns, competition and capacity.

Esad Akbulut1 October 20267 min read

E-export means selling over the internet to customers abroad. Retail-oriented platforms such as Amazon and business-to-business (B2B) trade platforms such as Alibaba offer different business models. Whichever you choose, there are seven questions to answer before opening a store.

1. Is there demand for the product in that market?

A product that sells well in Turkey may not get the same interest in the target market. Product analysis is the most valuable step before opening a store: are similar products sold in the target market, in which price range, and with which features do they stand out?

2. Can your margin carry exporting?

When shipping, customs and tax items, platform commissions, advertising and a returns allowance are added to production cost, how much profit is left? Doing this calculation up front is a precondition for choosing the most profitable model. If the calculation is not clear, do not start selling.

3. How will logistics work?

Will you ship the product yourself, or use a warehouse or logistics partner? Delivery time, tracking and damage management are part of customer satisfaction. Logistics management is at the center of the e-export model.

4. How will you receive payment?

The platform's payment methods, currency and the time it takes for money to reach your account affect your cash flow. Think in advance about your pricing strategy against exchange rate movements. Work with a certified accountant on tax and accounting matters.

5. Returns and customer service

For a customer abroad, the returns process and language and time-zone differences are a real workload. Plan the returns policy, response times and who will answer in advance.

6. Who are the competitors?

Who sells in the same category, what reviews do they get, where are they lacking? Competitor analysis shapes both your pricing and your product page strategy.

7. Is your capacity sufficient?

When demand arrives, are production, stock and team enough? A store that cannot carry growth comes back as bad reviews and low ranking on the platform.

Summary: Opening a store before all seven questions are answered wastes both time and budget. Once the questions are clear, the platform, price and logistics model to choose become clear too.
Esad Akbulut
Esad AkbulutSales Professional founder · About

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